Frequently Asked Question
Have questions about our products, services, or support? You’re in the right place. Browse our most frequently asked questions to get quick answers on air conditioner features, installation, maintenance, warranties, and more. If you need further assistance, feel free to contact our support team.
What type of air conditioner is best for my home?
The best type depends on your space and cooling needs. For bedrooms or small rooms, a wall-mounted split AC is ideal. Larger living areas may benefit from inverter models for energy efficiency. Our team can help you choose the perfect model based on your room size, usage, and budget.
Do Atlantis air conditioners come with a warranty?
Yes, all Atlantis air conditioners come with a comprehensive manufacturer warranty. Typically, this includes a 1-year full unit warranty and a 5-year warranty on the compressor. Please check your specific model’s warranty card for full details.
Do you offer installation services?
Yes, we provide professional installation services through our authorized technicians across Sri Lanka. Proper installation ensures your AC performs efficiently and maintains its warranty coverage.
How often should I service my air conditioner?
We recommend servicing your air conditioner every 3 to 6 months, depending on usage and environmental factors. Regular maintenance improves performance, reduces electricity costs, and extends the lifespan of your unit.
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Got a service request or need help with your air conditioner? Submit your task quickly, and our expert team will get back to you promptly with a solution.
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Have questions or feedback? Send us a message anytime—we’re here to assist you with all your cooling needs.
Trusted experience
With years of experience serving customers across Sri Lanka, Atlantis Air Conditioning is your trusted partner for reliable, high-quality cooling solutions.
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Atlantis air conditioners are designed with the latest inverter technology to maximize energy efficiency. This means lower electricity bills and a smaller carbon footprint without compromising on cooling performance—perfect for Sri Lanka’s climate.
Yes! Many of our models come with smart features, including remote control via mobile apps or smart remotes. This lets you adjust temperature, fan speed, and modes from anywhere, ensuring your home is comfortable before you arrive.
If your AC isn’t cooling as expected, first check that filters are clean and the thermostat is set correctly. If the problem persists, contact our authorized service team for a thorough inspection and professional repair.
Accordion ContTypically, professional installation takes about 2 to 4 hours, depending on the type of AC unit and your home’s setup. Our trained technicians ensure a quick, safe, and hassle-free installation so you can start enjoying cool comfort without delay.ent